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Existing patients
Follow-up information.
Without starting again.
Use the practice's confirmed follow-up channel and follow the instructions provided by your treating team.
Your next review.
Confirm the follow-up arrangements supplied by your treating team. Ask the practice to clarify the date, location and any records it needs before the review.
How should I request a follow-up appointment?
Use the confirmed practice follow-up channel and explain that you are an existing patient. Wait for the practice to confirm the appointment.
Where should I send new reports?
Use only the secure document route confirmed by the practice. Contact the practice to request the appropriate route before sending reports.
Can the website replace my care instructions?
No. Follow the instructions provided by your treating team and ask the practice to clarify anything that is unclear.
Keep your care plan moving.
- Confirm your next review
Keep the date and location in your calendar. If you need to change an appointment, contact the practice so the team can rearrange it.
- Follow up on expected results
If you have not received a result or a promised update, contact the practice. Do not assume that no news means a normal result.
- Prepare a short update
Have your appointment or procedure date, current medication list and the question you want to resolve ready when you call. Ask how to share new reports securely.
- Use your discharge instructions
Your individual care instructions take priority. Contact your treating team about new or worsening symptoms and seek urgent care for an emergency.